W3Arena: New Users Being Banned

09.01.18 | RehcraM 2672

With W3Arena being the - by far - most popular alternative server in the West, it is a place where the more competitive players can clash against each other. The server has gotten very popular owing to what Battle.net lacked: low ping and a maphacker-free enviroment.

New users of the server now face a problem when trying to play on W3Arena: they automatically get banned. "What is the reason for this?" and "How do I resolve the issue?" are questions you might be asking yourself. The following article will try clear this up and help you understand what is going on.

Why Are People Getting Banned?

The whole reason why W3Arena is popular, is the fact that competitive players can find sanctuary from maphackers. This safe spot was, however, compromised, as banned maphackers continually have found their way back into playing on the server. To secure the server, they had to resort to drastic means: initially autobanning every new account from accessing the server.

If you usually play on W3Arena and suddenly encounter the ban-issue, it might be due to one of the following reasons:

  • You getting a new PC
  • You re-installing Windows

It is a very radical, highly controversial and a quite inconvenient solution to the problem, but, no matter how ugly a solution it is, that is the way they have found to keep maphackers excluded and thereby keep the server competitive - which is a core value of W3Arena.

How Do I Get Unbanned?

You might be reading this article due to confusion  as to why you cannot log on to the server. There are two ways you can make sure to get yourself unbanned from W3Arena:

        1. Creating a thread on the W3Arena forum

Like the head admin of W3Arena, Yosh, writes in this post you can head to the W3Arena Hallway and create a new thread. The threads subjectline should include your main account's name and whether or not you are a new user.

Example: [Username] - Existing user    or   [Username] - New User

In the post itself you have to elaborate on the situation and answer the following questions:

  • Prior known akas inside and outside of W3Arena?
  • Previous W3Arena accounts? Did you just move?
  • New PC, new internet connection?
  • Multiple PCs or locations / internet providers?

If you have just replied to an existing thread the admins won't unban you as it is a drag for them to go through all the replies, so make sure you create a new thread in the correct forum. Also make sure to include all the details or the thread will be ignored.

     2. Contacting 'iism.' through Discord

Head to the W3Arena Discord channel and locate the admin 'iism.'. issm. is the only admin who's able to resolve the issue, so there is no need to bother the other members of the staff.

Send a personal message to iism. and write your external ip address together with the username of the account you used for your initial login in the message. He will then unban you once he gets the time. 
I urge you to have patience with iism. as he is only one man and has a lot on his plate with this.

FAQ with iism.

Q: Why have I been banned?
A: The system bans new computers connecting to the gaming server automatically

Q: How exactly does the process work?
A: The gaming server is set up to allow any (new) user with a new computer to connect ONE time. This is called the "initial login". Once you login into the gaming server and get to the chat lobby the system will whisper that you are muted as well as blocked from 1vs1 and 2vs2. When you log off from the gaming server you will not be able to rejoin again. (the BAN-Message appears)

Q: Okay, how do I proceed? What have I to do in order to get unbanned?
A: Gather your IP address and note down the account you have used to do the initial login (Note: If you have more than 1 computer to be whitelisted, create for EACH computer a NEW account!) and message IISM. (discord account: iism.#4446) with said information.

Q: Alright, how long does it take to get unbanned?
A: On average it takes up to 24hours, depending on . If IISM. is already online and takes on your request it will take around 2minutes (in case the provided information is correct).

Writer's Epilogue

Though it is a controversial decision that has been made, banning all new users, it is nice to see that the W3Arena takes the situation about maphackers seriously.

After having been in contact with OverAdmire, an admin from W3Arena, I have been told that their development team is currently designing an automated system that makes the process a whole easier, so people do not have to wait in line in order to access the server. I, for one, am very happy to hear this, and hope that it will soon be ready for the benefit of all of us. 

 

 

 

Comments

and so the cure became more dangerous than the poison... Good Job @RehcraM for guiding confused players towards a potential solution Need to emphasize though that you need to give the FIRST username you tried to log in. Another username wont work. And as a friend of mine didnt remember the username he tried to connect with the first time, he is permanently banned...
Hello))@RehcraM,i am friend of Ugri,when i try to log in to War3arena first time,i do not know how this system works,so i kpt creat account,and unfortunately i can not remember my first account,now i am eternally being banned((( i really want to play))i love War3 so much,and i understand why this system come up with,i also hope this system can be replaced by IT process not just ban all the new players(and i hope you can find a way to unban me))Bro
here is the above mentioned friend :) Chinese wc3 hardcore fan that just moved to Belarus. Translated many articles for Chinese audience, including the last interview of Foggy for gg.ru He cannot play wc3 because he forgot that first account. One of the many side effects of the new policy :’(
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